Job Description: Program & Membership Coordinator


Company: Canadian Rheumatology Association
Location: Tecumseh (Ontario)
Job Category: Not Specified
Job Type: Not Specified
Salary: Not Specified

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Program & Membership Coordinator

The Canadian Rheumatology Association (CRA) is the national professional association for Canadian rheumatologists, with a mission to represent Canadian Rheumatologists and promote the pursuit of excellence in arthritis and rheumatic disease care, education and research. The goal of the CRA is to provide the best services and support to its members so they can, in turn, provide the best quality of care possible to patients. The CRA is a nationally and internationally respected organization comprised of over 500 members throughout all 10 provinces and territories of Canada.

Role Profile:

Reporting directly to the Chief Executive Officer (CEO), and working closely with the full CRA team, the Program & Membership Coordinator is accountable for ensuring the smooth and efficient running of the CRA’s membership and sponsor programs, ensuring excellence in operational and client service at all times. 

Key areas of accountability include, but are not limited to, ensuring the smooth and efficient coordination and operation of the following CRA programs, ensuring excellence in administrative quality and client service at all times:

  • Members Relations (New Membership, Renewals, Customer Support)
  • Sponsors and Exhibitors Relations (Solicitations, Coordination of Industry Council Meeting and customer support for the Annual Scientific Meeting and Canada Night)
  • Residents and Student Bursary Programs
  • Board Industry Council Committee
  • Human Resource Operations Committee

Required Skills & Experience:

The successful candidate will hold a diploma in office administration or a related field with a minimum of three (3) years of administration and program coordination experience gained from a busy, fast-paced professional environment. An understanding of the healthcare and non-profit landscape is desirable. Excellent administrative and project management skills are essential, with strong attention to detail and the ability to balance competing priorities a must. The ideal candidate will possess a high level of professionalism and integrity with the ability to handle confidential and discreet information. Relationship management skills are essential, with the ability to interact professionally, positively and authentically with a wide variety of internal and external stakeholders key. A positive “can do” attitude with a client-centred approach is a must. Advanced proficiency with the Microsoft Office suite of programs is required, with bilingualism in English and French languages a strong asset.

Please note that this is a full-time regular role based in Ontario (virtual/home-working environment).

If you are interested in, and qualified for, this exciting job opportunity, please submit a cover letter and resume to hr@rheum.ca by 5pm EDT on June 25, 2021. 

We thank all applicants for their expression of interest however only those selected for an interview will be contacted.

You are encouraged to visit our website at www.rheum.ca